{"id":2667,"date":"2024-09-25T23:50:06","date_gmt":"2024-09-25T21:50:06","guid":{"rendered":"https:\/\/www.swave.store\/?page_id=2667"},"modified":"2025-11-09T13:27:41","modified_gmt":"2025-11-09T12:27:41","slug":"faq","status":"publish","type":"page","link":"https:\/\/www.swave.store\/en\/faq\/","title":{"rendered":"FAQ"},"content":{"rendered":"
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FAQ<\/h3><\/div>

If you didn\u2019t find the answer to your question and would like to contact us, please go to the “Contact” link and fill out the form
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\t\t\t\n\t\t\t\t\t\t\t\t<\/path><\/svg>\n\t\t\t\t\t\t\t<\/span>\n\t\t\t\t\t\t\n\t\t\t\t\t\t\t\t<\/path><\/svg>\n\t\t\t\t\t\t\t<\/span>\n\t\t\tWhat are your candles made of?<\/span><\/div>

Our candles are crafted from 100% natural coconat soy wax, wood wicks, and premium essential oils to ensure a clean and long-lasting burn.<\/p><\/div><\/div>

\t\t\t\n\t\t\t\t\t\t\t\t<\/path><\/svg>\n\t\t\t\t\t\t\t<\/span>\n\t\t\t\t\t\t\n\t\t\t\t\t\t\t\t<\/path><\/svg>\n\t\t\t\t\t\t\t<\/span>\n\t\t\tWhat are the production and shipping times for orders?<\/span><\/div>

Each order is handcrafted, with production taking up to 3 business days depending on the product. We handle every order with care and dedication, striving to process them as quickly as possible.<\/p><\/div><\/div>

\t\t\t\n\t\t\t\t\t\t\t\t<\/path><\/svg>\n\t\t\t\t\t\t\t<\/span>\n\t\t\t\t\t\t\n\t\t\t\t\t\t\t\t<\/path><\/svg>\n\t\t\t\t\t\t\t<\/span>\n\t\t\tHow long do your candles burn?<\/span><\/div>

Burn times vary by size, but our candles generally burn for 40-50 hours. Always trim the wick to 1\/4 inch before each use to maximize burn time.<\/p><\/div><\/div>

\t\t\t\n\t\t\t\t\t\t\t\t<\/path><\/svg>\n\t\t\t\t\t\t\t<\/span>\n\t\t\t\t\t\t\n\t\t\t\t\t\t\t\t<\/path><\/svg>\n\t\t\t\t\t\t\t<\/span>\n\t\t\tWhat shipping options do you offer?<\/span><\/div>

Shipping Information: We currently ship via Hermes post courier service. Delivery within Austria: \u20ac4,20 \u2022 Free delivery across Europe for orders over \u20ac60. <\/p><\/div><\/div>

\t\t\t\n\t\t\t\t\t\t\t\t<\/path><\/svg>\n\t\t\t\t\t\t\t<\/span>\n\t\t\t\t\t\t\n\t\t\t\t\t\t\t\t<\/path><\/svg>\n\t\t\t\t\t\t\t<\/span>\n\t\t\tHow do I use an aroma diffuser?<\/span><\/div>

To use the aroma diffuser, you need to pour the liquid into the container and insert a few sticks. We recommend starting with 4 sticks, and if you want a more intense fragrance, you can add more.<\/p><\/div><\/div>

\t\t\t\n\t\t\t\t\t\t\t\t<\/path><\/svg>\n\t\t\t\t\t\t\t<\/span>\n\t\t\t\t\t\t\n\t\t\t\t\t\t\t\t<\/path><\/svg>\n\t\t\t\t\t\t\t<\/span>\n\t\t\tAre your products eco-friendly?<\/span><\/div>

Yes! We prioritize sustainability in all our products. Our candles are made with renewable soy wax, and our diffusers are designed to use minimal energy while still providing an aromatic experience.<\/p><\/div><\/div>

\t\t\t\n\t\t\t\t\t\t\t\t<\/path><\/svg>\n\t\t\t\t\t\t\t<\/span>\n\t\t\t\t\t\t\n\t\t\t\t\t\t\t\t<\/path><\/svg>\n\t\t\t\t\t\t\t<\/span>\n\t\t\tHow do I take care of my candle to ensure the best burn?<\/span><\/div>

To get the best performance, always trim the wick before each use and allow the wax to melt evenly across the surface during the first burn. Avoid burning your candle for more than 3 hours at a time.<\/p><\/div><\/div>

\t\t\t\n\t\t\t\t\t\t\t\t<\/path><\/svg>\n\t\t\t\t\t\t\t<\/span>\n\t\t\t\t\t\t\n\t\t\t\t\t\t\t\t<\/path><\/svg>\n\t\t\t\t\t\t\t<\/span>\n\t\t\tWhat is a massage candle, and how is it different from regular candles?<\/span><\/div>

A massage candle is made from natural waxes and oils that melt at a lower temperature, turning into a warm massage oil. Unlike regular candles, massage candles are safe for the skin and provide moisturizing and nourishing benefits, making them perfect for massage therapy or skin hydration.<\/p><\/div><\/div>

\t\t\t\n\t\t\t\t\t\t\t\t<\/path><\/svg>\n\t\t\t\t\t\t\t<\/span>\n\t\t\t\t\t\t\n\t\t\t\t\t\t\t\t<\/path><\/svg>\n\t\t\t\t\t\t\t<\/span>\n\t\t\tHow do I use a massage candle?<\/span><\/div>

Light the candle and let it burn for 10-15 minutes, allowing a pool of warm oil to form. Once enough oil has melted, extinguish the flame and allow it to cool slightly. Then, pour the warm oil onto your skin and gently massage it in.<\/p><\/div><\/div>

\t\t\t\n\t\t\t\t\t\t\t\t<\/path><\/svg>\n\t\t\t\t\t\t\t<\/span>\n\t\t\t\t\t\t\n\t\t\t\t\t\t\t\t<\/path><\/svg>\n\t\t\t\t\t\t\t<\/span>\n\t\t\tIs the wax of massage candles safe for all skin types?<\/span><\/div>

Yes, our massage candles are made from natural ingredients like coconat soy wax and oils, which are generally safe for all skin types. However, if you have sensitive skin or allergies, we recommend performing a patch test before full use.<\/p><\/div><\/div>

\t\t\t\n\t\t\t\t\t\t\t\t<\/path><\/svg>\n\t\t\t\t\t\t\t<\/span>\n\t\t\t\t\t\t\n\t\t\t\t\t\t\t\t<\/path><\/svg>\n\t\t\t\t\t\t\t<\/span>\n\t\t\tCan I use the massage candle as a regular candle for home fragrance?<\/span><\/div>

Absolutely! Our massage candles are dual-purpose, meaning they can be used for both skin care and home fragrance. Simply light the candle to enjoy the scent in your home, and when you’re ready, use the melted wax for a relaxing massage.<\/p><\/div><\/div><\/div><\/div>\n<\/div><\/div>\n\n\n\n

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