Get in Touch
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Track Order
Packaging & Delivery
FAQ Services
Returns Policy
Find Us
Wiener Hauptstrasse 73, Vienna
1040, Austria
Support
Call: +43 676 7113202
Email: seventhwave.store@gmail.com
Working hours
Mon – Fri: 08:30 – 18:00
Sat & Sun: weekend
Have Any Questions?
We are always here for you! If you have any questions, please fill out the form, and we will be happy to assist you. You can also find answers to common questions in the FAQ section below.
Frequently Asked Questions
Shipping Information: We currently ship via DPD courier service. Delivery within Austria: €3.99 • Free delivery across Europe for orders over €60 For more details on shipping costs to your country, please refer to our FAQ.
I gladly accept returns and exchanges. If you would like to make a return or exchange: Contact me within: 7 days of delivery; Ship items back within: 14 days of delivery. Conditions of return: Candles or Aroma Diffuser must be returned in their original condition and packaging. Buyers are responsible for return shipping costs. If your item (s) arrive damaged or defective, please contact as.
Our candles are crafted from 100% natural coconat soy wax, wood wicks, and premium essential oils to ensure a clean and long-lasting burn.